PRIVACY STATEMENT

 

Manage My Bills is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Manage My Bills web site and governs data collection and usage. By using the Manage My Bills web site, you consent to the data practices described in this statement.

 

Collection of your Personal Information

Manage My Bills collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Manage My Bills also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by Manage My Bills. This information can include your IP address, browser type, domain names, access times and referring web site addresses. This information is used by Manage My Bills for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Manage My Bills web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Manage My Bills public message boards, this information may be collected and used by others. Note: Manage My Bills does not read any of your private online communications.

Manage My Bills encourages you to review the privacy statements of web sites you choose to link to from Manage My Bills so that you can understand how those web sites collect, use and share your information. Manage My Bills is not responsible for the privacy statements or other content on Web sites outside of the Manage My Bills and Manage My Bills family of web sites.

 

Use of your Personal Information

Manage My Bills collects and uses your personal information to operate the Manage My Bills web site and deliver the services you have requested. Manage My Bills also uses your personally identifiable information to inform you of other products or services available from Manage My Bills and its affiliates. Manage My Bills may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Manage My Bills does not sell, rent or lease its customer lists to third parties. Manage My Bills may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Manage My Bills may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Manage My Bills, and they are required to maintain the confidentiality of your information.

Manage My Bills does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Manage My Bills keeps track of the Web sites and pages our customers visit within Manage My Bills Energy, in order to determine what Manage My Bills services are the most popular. This data is used to deliver customized content and advertising within Manage My Bills to customers whose behaviour indicates that they are interested in a particular subject area.

Manage My Bills web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:

  • (a) conform to the edicts of the law or comply with legal process served on Manage My Bills or the site;
  • (b) protect and defend the rights or property of Manage My Bills; and,
  • (c) act under exigent circumstances to protect the personal safety of users of Manage My Bills, or the public.

 

Use of Cookies

The Manage My Bills web site uses "cookies" to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalise Manage My Bills pages, or register with Manage My Bills site or services, a cookie helps Manage My Bills to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Manage My Bills web site, the information you previously provided can be retrieved, so you can easily use the Manage My Bills features that you customised.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Manage My Bills services or web sites you visit.

 

Security of your Personal Information

Manage My Bills secures your personal information from unauthorized access, use or disclosure. Manage My Bills secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. 

 

Changes to this Statement

Manage My Bills will occasionally update this Statement of Privacy to reflect company and customer feedback. Manage My Bills encourages you to periodically review this Statement to be informed of how Manage My Bills is protecting your information.

 

Contact Information

Manage My Bills welcomes your comments regarding this Statement of Privacy. If you believe that Manage My Bills has not adhered to this Statement, please contact Manage My Bills at info@managemybills.co.nz. We will use commercially reasonable efforts to promptly determine and remedy the problem.