BILLING & PAYMENT

Make a payment

Pay your bill straight from your bank account using your Internet banking. Unlike a credit card, there are no fees to use POLi. It’s free and you don’t have to register.

PAY NOW with POLi

 

How to receive my bill

Set up a direct debit

Direct debit FAQs
  • What is the frequency for payments?
    You can opt to pay fortnightly or monthly.  The amount that you owe is taken out of you bank account or credit card after you've received your bill.
  • When do the payments get made?
    Your bill is always paid on the due date, so you never need to think about your bill at all.  If the due date falls on a weekend or public holiday, we'll debit your account on the next business day.
  • Changing or cancelling your direct debit.
    If you wish to change any details of your direct debit or cancel the set up, contact us and we'll process this for you.
  • What is the cost?
    There is no cost to pay by direct debit. Just your usual bank fee for electronic transactions will apply.

Set up direct debt

With direct debit, your payments are automatically deducted from your bank account on the due date - you'll never miss a payment. You'll still receive your bill, but we will deduct your outstanding balance on the due date.

Enquire about creating your direct debit arrangement, call us on 09 954 6051.

Pay your bill

Ways to pay your bill
  • autorenewDirect debit
    With direct debit, your payments are automatically deducted from your bank account or credit card on the due date - you'll never miss a payment. You will still receive your bill, but we'll deduct your outstanding balance on the due date.
  • credit_cardOnline via My Account
    My Account is a convenient way for you to manage you account. You can view your balance, transaction history and pay your bill online using your credit or debit card.
  • devicesInternet banking
  • calendar_todayAutomatic payment
    You may wish to pay a fixed amount each month by setting up an automatic payment with your bank. If there is an outstanding balance when you receive your bill, simply pay the amount owing by the due date. Automatic payments can be set up by using your bank's internet banking facilities or completing a form at your bank.

Payment history

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